General Car Hire Booking Terms & Conditions

All our motor vehicles are hired / rented out under the company’s standard form of agreement and procedures which both parties (hirer and company) ought to agree upon.

In order to offer our clients better and affordable services, we provide chauffeur driven car hire services in Uganda for NGOs, Researchers, Corporate entities, Schools and colleges, embassies, government agencies, etc.; all on long and short term contracts at competitive rates in the region.

DRIVER’S LICENCE

The hirer and/or authorized driver must have held a full and valid driving license for a minimum of 3 years up-to and including the time of hire and that of license. A driving license from the country of residence or an International Driver’s Permit is generally acceptable, provided valid as above.

DRIVER

The hirer and/or authorized driver must be over 23 years of age and under 70 years of age. The hirer and/or authorized driver must also be in possession of a proper means of identification other than a driver’s license.

VEHICLE INSURANCE

All our vehicles are comprehensively insured but in all cases, the hirer is responsible for repairs arising from damage of the vehicle during his/her period of hire. The Company shall not be liable for any CLAIM for damage or loss arising out of the use of the Motor Vehicle to the hirer or any other person whatsoever. Windscreen and broken glass, loss of / tyre punctures and tools are the responsibility of the hirer.

NEIGHBOURING COUNTRIES

By prior arrangement vehicles may be taken to neighboring countries; provided the geographical area is covered by our insurers. Necessary documentation is available on request at no additional cost.

TERMS OF PAYMENT

Full payment for the period of hire based on estimated distance to be covered and the period of hire; but a non-refundable deposit has to be paid for the booking to be confirmed. (To be advised on choice of vehicle).

The hirer must be in possession of proper means of identification other than his / her driving license. We do not prefer credit cards for car hire as means of payment but we allow our clients to deposit cash directly to our bank account and we do not accept cash payments as well, unless agreed otherwise.

DATE OF RETURN

The hirer shall return the Motor Vehicle on the due date and time as agreed at the time of hire. The company reserves the right to repossess the vehicle or report it stolen should it not be returned by the due date and time and NO information given by the hirer.

REFUSAL OF HIRE

We reserve the right to decline any car hire deal without giving a reason.

Chauffeur driven rates are only applicable during working hours (6.00 am – 6:00pm), unless agreed otherwise.